CUSTOMER REVIEWS

User Rating

4.8 average based on 100 reviews.


5 star
90
4 star
7
3 star
0
2 star
1
1 star
2

There is nothing that can make us more contented but with the kind words and referrals of our clients. We will always strive to provide you with the best service and provide you with peace of mind that your property is protected.

Here are a few words from our happy customers over the years. If you have worked with us, we would love to hear some feedback.

5 out of 5 Stars

5 out of 5 Stars

Positive: Punctuality, Quality, Responsiveness

The team at Bob Gunn were knowledgeable and approachable. They didn’t mind answering questions about site conditions, install process or their quote. They turned up on time and were neat and efficient when it came to installing a termite baiting and chemical barrier system, as well as eradicating a termite nest up a tree. I would recommend them highly!

Lisa B 

5 out of 5 Stars

5 out of 5 Stars

Positive: Professionalism, Quality, Responsiveness

Have used Bob Gunn for the last 3 years, having taken the contract from our homes previous owners. We have always found the technician’s to be prompt and courteous and the ladies in the office helpful and accommodating. Pat conducted our annual pest inspection and was very professional, he took his time to make sure that the job was completed thoroughly, was polite and even phoned ahead to say he was running 15 minutes late. Very happy with the service that we receive and will continue to use them in the future. Highly recommend.

Kev H

5 out of 5 Stars

5 out of 5 Stars

The young fellow who did my Pest Control service was very knowledgeable and talked me through everything he was doing. Good value for money

Bob

5 out of 5 Stars

5 out of 5 Stars

Bob Gunn sent their new technician, Daniel to do our treatment.

He talked us through each treatment and what he was targeting. He did one of the best treatments we have had from Bob Gunn. He was a lovely young man and a pleasure to deal with him. We will be requesting Daniel or wait until he is available to do our next scheduled treatment!

Rachel E

5 out of 5 Stars

5 out of 5 Stars

Bob Gunn have been great, the office lady Kirrea was a pleasure to deal with and the technician Aden did a thorough job and was very polite, we would recommend Bob Gunn to our friends and family.

Dot T

5 out of 5 Stars

5 out of 5 Stars

The trade that attended my exit spray is a true asset to this company, alongside Bob himself. Polite, accommodating and very reasonably priced – overall a wonderful service & I would recommend.

Nicole R

5 out of 5 Stars

5 out of 5 Stars

All of the Bob Gunn team from management and office staff through to the inspectors have been professional and friendly with a fantastic work ethic. They have shown consistent commitment to solving problems that have been encountered on my property. I have no hesitation in recommending them to family and friends.

Kellie G

5 out of 5 Stars

5 out of 5 Stars

Jason Carn was extremely knowledgeable, professional and experienced. He replaced all my viewing stations with fresh wood and efficiently put new covers on some of my worn stations. I have had no issues with termites since I moved in here over 12 years ago.

Larissa P

5 out of 5 Stars

5 out of 5 Stars

Have used these guys twice now, excellent service extremely thorough, very friendly and prompt. Highly recommend A+++

Karla B

5 out of 5 Stars

5 out of 5 Stars

I found Termite Damage, so called them and the manager Shane came to our home immediately and had a look at the damage and instantly came up with a plan how to solve the issue. Great service and fair price. Can only recommend them.

Andreas M

5 out of 5 Stars

5 out of 5 Stars

We’ve been using Bob Gunn for years now re our termite
barrier/bait system. Today we had our monitoring and annual inspection done by Luke.

I couldn’t let it go unnoticed that Luke did the best job – he was thorough and made sure things were properly checked. We’ve had some quick visits by others but Luke was exceptional.

Melinda

5 out of 5 Stars

5 out of 5 Stars

We have used Bob Gunn Termite Solutions for over 10 years at both our investment property and our home. They are always on time, deliver reports promptly and get back to us when they say them will. I highly recommend Bob Gunn Termite Solutions for all your pest needs.

Jacqui O

5 out of 5 Stars

5 out of 5 Stars

Joel and the team at Bob Gunn termite solutions provide a quality and value for money service. Every year I get a reminder and its so easy to book. Tom answers the phone in a friendly and polite manner and nothing is too much trouble.

If by chance the cockies return within the 12 months just give them a call and they will come out and respray no questions asked. I recommend 100%

Kirsty J

5 out of 5 Stars

5 out of 5 Stars

Called up about have some fly problems around the bbq area. Shane came over and did an amazing job. We saw results almost straight away. Would definitely recommend them to anyone! Thanks heaps.

Lach P

5 out of 5 Stars

5 out of 5 Stars

Highly Recommend Joel from Bob Gunn, he is super professional and will ensure your pest control needs are well and truly met.

Courtney N

5 out of 5 Stars

5 out of 5 Stars

They are a great company and have excellent customer service.

Karen L

5 out of 5 Stars

5 out of 5 Stars

Great service.

Ben T

5 out of 5 Stars

5 out of 5 Stars

Really good service and nice people to deal with.

Kim O

5 out of 5 Stars

5 out of 5 Stars

Great customer service, responded to our call very quickly, and lovely to deal with, also offered great value for money with both Pest Control and Full Termite Treatment and Inspection, then even sent us a full written report, so impressed, would use them again and have already recommended them. Joel who come out was also friendly and gave us the advice we needed from his many years of experience! Thanks again Bob Gunn, happy customer!

Hayley S

5 out of 5 Stars

5 out of 5 Stars

My family has benefited from the excellent Bob Gunn service for more than 5 years. And even though 12months pass from service to service, when I call to book I am instantly remembered – down to the last detail of whatever transpired in the previous service. The service technicians are perfectly trained and highly experienced.

Fair to expect they will be adept at the more process-driven elements of a service – what chemicals to use where, application, etc. But it’s the excellent customer experience which sets Bob Gunn apart from competitors and keeps me coming back. Always on time. Always go that bit extra to ensure the service matches my expectation and needs…

Andrew S

5 out of 5 Stars

5 out of 5 Stars

The services rendered were done to a very high level of professionalism.

Wayne D

5 out of 5 Stars

5 out of 5 Stars

Very happy with Bob Gunn. We have used these guys a few times and never been disappointed. Professional, efficient and reasonably priced. Highly recommended.

Fergus P

5 out of 5 Stars

5 out of 5 Stars

Tom Ryan Builders have been using Bob Gun Termite Solutions for 5 years, they are professional in all areas and always go that extra mile for you, as a business owner there’s nothing better when contractors turn up to site and takes control of what they need to do to get the job done and that what Bob Gun Termite Solutions do. I have no hesitation in recommending Bob Gun Termite Solutions.

Greg W

5 out of 5 Stars

5 out of 5 Stars

Amazing service from start to finish. Very clear quoting process, excellent quote price when compared to others for similar work. Joel the installer is the most amazing person you can have on your site. His work is top quality, pays attention to all details and also goes the extra mile. Nice work Team Bobgun! Mark N, Alesana Drive Bellbird Park 4300.

Lydia N

5 out of 5 Stars

5 out of 5 Stars

Joel completed our pest inspection for a 3rd year in a row. Can honestly say the job done was very thoroughly and on task. I’ll be using Bob Gunn again next year.

Chris C

5 out of 5 Stars

5 out of 5 Stars

Thank you to Shane and the team for another fantastic job well done. Would highly recommend Bob Gunn Termite Solutions for any termite or pest control problems.

Nadine N

5 out of 5 Stars

5 out of 5 Stars

If there was the ability to give the guys at Bob Gunn’s 10 stars, I gladly would have… 5 stars simply doesn’t equate to the degree of complete satisfaction and peace of mind that I have with the solution and service provided.

And an extra thanks to Joel and his very friendly professional approach to solving our pest problems and educating us along the way! He is a great asset to the Bob Gunn team and business. Thank you from all of my family.

Anthony B

5 out of 5 Stars

5 out of 5 Stars

I had my property treated for creepy crawlies and they did a fabulous job. Plus a few months later, I had Bob Gunn back to spray for Mozzies. It was great to walk outside my home without being bitten. Thanks guys!

Mindy R

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